All orders are processed within **1–2 business days**. Orders are not shipped or delivered on weekends or holidays.
Domestic orders usually arrive within **3–10 business days** after dispatch.
You will receive a shipping confirmation email with tracking information once your order has been shipped.
During peak seasons or unforeseen logistics issues, delivery times may be slightly extended. We appreciate your understanding.
Platform fee is levied by algo dream fashion to sustain the efficient operations and continuous improvement of the platform, for a hassle-free app experience.
a) If the order is lost or undelivered to the preferred location, the complete order amount will be refunded if paid online, including the platform fee.
b) If a customer cancels an order partially or returns an order, platform charges will not be refunded.
c) Platform charges will be refunded in case of a full order cancellation
d) For accounts whose return behavior does not adhere to our fair usage policy, platform fee will be non-refundable irrespective of order value*.
*Order value is calculated after applying discounts/VAT/GST or any other applicable charges.
We always strive to provide the best experience to our customers. However, very rarely, there are some accounts that misuse algo dream fashion's customer-friendly return service. These accounts typically return more items compared to an average user or frequently choose to not accept their shipments.
Please tap on “My Orders” section under main menu of App/Website/M-site to check your order status.
You can find out if algo dream fashion delivers to your PIN Code using the Pin code serviceability tool available on the product page. Please tap on “Check Delivery options” and enter your area PIN code in the respective field to get the required information about standard order delivery time and availability of Cash on Delivery for the Product selected. The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
No. At this point, algo dream fashion delivers products only within India.
Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.
Kindly reach out to us for pilferage within 72 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers:
Please do not use the item for which claim is being raised.
You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario)
The snapshots of the packet and other boxes (If any) (Try to cover the sides which look tampered/damaged as per the Users
The refund for prepaid/Cash on delivery orders will be done after the investigation
You may not be liable for a refund, if he/she falls in any of the scenarios stated below:
Failure to provide adequate information about the case.
Failure to provide snapshots of the packet and box(if any)
If a pilferage delivery was received, pilferage claims must be made the same day.
You must not dispose of the packaging for 3 - 4 days post - delivery. We might need to pick-up your packaging for investigation at our end.
You have used the item for which claim was raised.
In case of a component missing from a multi-component item such as Kurta, T-shirt,Pants,Tops etc.only exchange return option would be provided. basis serviceability and product type